A: Hey there! 👋

Instasent is designed primarily for warm outreach—connecting with customers who already know and trust you. This includes things like updates, promotions, reminders, and transactional messages that work best with an existing audience who has opted in to receive your messages.

For cold outreach, it’s essential to be mindful of SMS regulations, as most countries have strict rules requiring recipients to opt in before receiving promotional messages. This means sending messages to people who don’t know you (cold contacts) can lead to compliance issues.

If you’re looking to reach out to an established audience, Instasent is a fantastic choice. Let us know if you have more questions—we’re here to help! 😊

Best,
Oscar