A: Hi there! 👋

If your test SMS is being sent to a country that requires a Toll-Free Number (TFN) registration, it won’t be delivered until the TFN is registered. Some countries have restrictions that require validation before sending SMS—whether it’s a test or a real campaign.

Please get in touch with our support team via the chat on our website so we can assist you in understanding the specific requirements and help resolve the issue. Thanks for your patience! 😊

Best
Óscar