A: Hey Paul! 👋

Great questions! Let’s go through them one by one:

1️⃣ Toll-Free Number Eligibility
No, you don’t need to be a resident or a registered business in the USA or Canada to obtain a toll-free number. Even if you're an international company (e.g., a German company), you can register a Toll-Free Number (TFN) and use it to send messages to customers in the USA and Canada. ✅

2️⃣ Toll-Free or Standard Numbers in Other Countries
You don’t need a toll-free or standard number in countries like Australia, Germany, the UK, or Italy. Businesses there can simply choose their Alias (brand name) and send corporate SMS without any traffic registration. 💡 That said, we’re working on adding local numbers for 2-way messaging 🚀

3️⃣ International SMS Pricing & Balance Conversion
You can find the SMS pricing for all countries using our SMS Calculator here: 👉 https://www.instasent.com/pricing#sms-calculator

Unlike some platforms that use a credit-based system, we don’t use credits. Instead, each AppSumo plan comes with a fixed money balance, which you can use to send SMS worldwide based on the pricing listed in our calculator.

Here’s the balance included in each AppSumo tier: Tier 1: 3.80€ | Tier 2: 7.60€ | Tier 3: 13.30€ | Tier 4: 19.00€ | Tier 5: 23.80€

For example, if an SMS to Australia costs 0.02€ per message, you can calculate how many messages you can send based on your plan balance. The same applies to sending SMS to Germany, the UK, and Italy—all rates are transparent and available in our calculator. 🌍📲

Let us know if you need any more details—we’re happy to help! 😊

Cheers,
The Instasent Team