5.0
Taco ratings
Instasent SMS is praised for its seamless integration with various platforms, cost-effective monthly credits for sending SMS, and responsive customer support. However, there are occasional hiccups like delayed number verification and the need for additional integrations like WooCommerce. Overall, Instasent SMS is a solid option for driving sales and fostering customer loyalty through personalized SMS campaigns.
AI-powered summary of customer reviews
Verified purchaser
beyond my expectation
It's my first review in Appsumo and belongs to my best experience, instasent.
the app is amazing. Initially, I had an issue with the toll number I couldn't get. but with 5-star customer service, the problem was solved.
The dashboard is super user-friendly and has passed the tests.
I am going to upgrade the tier.
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Verified purchaser
Excellent service with outstanding support!
It works seamlessly right out of the box. I was able to quickly integrate it with Make via API and start sending SMS effortlessly. I encountered an issue where my alphanumeric sender didn't work in one particular country, but the support team resolved it promptly. Easy 5 tacos!
Oscar_InstasentSMS
Dec 6, 2024Hey Stevo!
Wow, thank you for the glowing review and the 5 tacos! 🌮 We're thrilled to hear that your integration with Make via API went so smoothly and that you were able to send SMS effortlessly.
We appreciate you pointing out the alphanumeric sender issue in that particular country—our support team always strives to resolve issues quickly, and it's awesome to know they came through for you....
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Verified purchaser
Great support
It took a few days for them to get my number verified, but their support team was very responsive and helpful. Their API works perfectly for my use case.
Oscar_InstasentSMS
Nov 16, 2024Hey there! 👋
Thanks for your kind words! We’re thrilled our support team and API met your needs. 🚀
If you need anything else, we’re here to help!
Best,
Oscar
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Verified purchaser
Great sms for me
I have looked for this kind of deal for years. I live in Taiwan so the SMS fee is not cheap for me to use Twilio but Instasent SMS gives me monthly credits for sending SMS to my customers which is the reason I chose it. The support team helped me to fix the Chinese issue which is great for me! Now I am waiting for Woocommerce integration so I can send follow-up SMS to my customers. In between, I know I can still send to my customers SMS by integrating Google Sheets.
Oscar_InstasentSMS
Nov 14, 2024Hey iamot6! 🙌
Thanks for sharing your experience!
We're thrilled that Instasent has been a good match for your SMS needs. Taiwan's SMS rates can be challenging, so we're glad to help you reach your customers more affordably. Also, it’s awesome to hear our support team could assist you—your feedback means a lot to us! 😊
The WooCommerce integration is on our radar, and we’ll be sure to...
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Verified purchaser
OMFG the deal I didn’t expect but 100% needed! 🚀
Hey Sumo-lings!
I’ve been using Instasent so long, I honestly can’t even remember when I started. So when I saw they dropped an LTD, I literally paused my own launch just to grab it!
Since I’m already using Instasent, I thought I’d share a quick take to help them out here.
My use case: I run a marketing agency and use Instasent to hit up leads with SMS. I’ve got it hooked up to Facebook—once a lead comes in, they get a promo offer after 1 hour and another at 24 hours. Conversion rate over 10%
Customer support is great, nice UX and UI...
Definitely worth it 👍
Oscar_InstasentSMS
Nov 5, 2024Hey there! 🙌
Thanks so much for the amazing review! We’re thrilled Instasent’s been such a great fit for your agency and SMS campaigns. A 10%+ conversion rate is huge! 🔥
It’s great to know our UX/UI and support team have been helpful along the way, too. And seriously, thanks for your review, means a lot to us!
Best,
Oscar
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