Q: Whats up with the IDE Drive?
The editors are showing blank screens, making it impossible to edit anything at all. Support is non-existent. Please check your system.
interactiveshell
Edited Sep 10, 2025A: Hey Sumo-ling!
Thanks for reporting. We have now fixed it! For any further issues, please feel free to contact us via the contact/ software request form. You will appreciate that we have made our site much faster since the underlying server has been upgraded.
Best,
Team
SGWarriorPLUS
Verified purchaser
Thanks, it works for .py and .css files now but not for html and certain .js files. When editing HTML files, my team is still getting blank white screen while the dropdown menu shows HTML. Switching between different editors did not work either. We do not have any problem when using VSCode on the same sets of files.
Hey Sumo-ling, the editor for the ".html" file type has now been fixed too. Thanks again for reporting.
SGWarriorPLUSVerified purchaser
Still not working for HTML files. When I open it a 14kb HTML file, the editor wipes out all the content of the HTMl file and no code was found, although there were codes inside. Please test it again from your end. Thanks!!
We do not find any issues on the ".html" extension files. Can you please send us an email with your registered email of the issue detail so that our team can support you better? Thanks!
SGWarriorPLUSVerified purchaser
Yes, please provide an email address for further support on my issues. I can't seem to find any email anywhere within the app nor do you have a proper support page. I did raise a ticket within the ticket but no one is picking up.
hello at interactiveshell dot com