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Verified purchaser

Member since: Feb 2019Deals bought: 108
1 stars
1 stars
Posted: Jan 11, 2022

I "WANT" it to be good

I am deeply disappointed by this offering.

The deal is great, but the service and product is needing a great deal of work.

One of the biggest reasons i purchased this was because of the vision. Its a great vision one in which we are all part of community taking back our privacy.

I like the idea of getting access to MAIL, and photo storage tools as part of this deal, but just don't believe that it will happen. I really want to like it but at this point have enough concern that i can't justify the risk of holding on to this deal.

What are my concerns?
1. The onboarding process took 5 weeks to be completed. My sign up got interupted by a big fat DNS BLOCKED notice at the library i was using, and because of this it became a long battle with support, waiting a long time for a response. Understandable with holidays and appsumo intake, no big deal.
2. There appears to be NO option of adding other users to the tool, even though in the deal it specifies being able to add 100...
3. Other 1 Star rating mention LOSING DATA, i immediately CAN'T trust this service with my precious data if this is the case.
4. Support Channels and News are SPAMMED full of Internxt coin news and notifications, which though aligned seems to distract from the communication around the tools they are developing.
5. Super UNDETAILED update notifications, just saying they have updated and now its better and "Meets all your needs..." nope still doesn't
6. Very slow development progress, apparently this company has been around since 2018?
7. Continual lifetime deals and email marketing spam for deal upgrades... Concerning that they are funding their business with soo many lifetime deals, feels like they are pumping up their user base and service commitments without a great deal of progress, this is a recipe for burn out.

I REALLY wanted to love this deal, but i am just getting too many red flags right now :(

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