Q: Does your system send email reminders?

If yes, do I have the capability to have the email come from a non-reply email address as is allowed on Calendly? One of my three Google Calendars is my main calendar that I do NOT use the gmail for email so I do NOT want anyone to ever send an email to that address because I only use and pay for the Google Calendar services. Thank you

jojogoPLUSFeb 16, 2022
Founder Team
Denis_Introwise

Denis_Introwise

May 14, 2024

A: All emails that are sent to your clients (booking confirmation, package confirmation, receipts, etc) are sent from @introwise email address, we don't expose your account email address, or an email address of your connected calendar in any way.

If you want to share an email address publicly (i.e. you have one for business inquires only) we recommend to simply add it to your booking page description.

We don't send email reminders, like a day/hour before the session, at the moment and this feature is on our roadmap: https://feedback.introwise.com/b/y0gdpn0e/feature-ideas/session-reminders-for-clients. If you want this feature - please upvote it there, so we can prioritize accordingly. As a side note - the booking confirmation that your clients receive contains a calendar invite from Introwise, so your clients will still receive notifications/reminders from their calendar app according to their settings.

Thank you so much for asking that. We have more plans to improve the scheduling experience, so if you have any feedback or ideas - don't hesitate to reach out to us!

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