Good tool, bad support and credits being vanished
I have been using the tool for a while, in the beginning there were no issues.
Lately, i get forced to buy more codes or upgrade to professional plan after i make like 3-4 videos (out of 30 per month) and i get the error "80% quota exhausted, upgrade" plus it would not let me download or share the video i exported on social media giving error "Download limit reached".
Bad way to do business, simply they can increase the price if it's too low.
I bought one more code yesterday, so i had 30 more videos left for the month. I made less than 10 videos and i get the error "80% quota exhausted" again.
Fraud owners and app.
Abhilash_InVideo
May 9, 2024Hi there,
I am extremely sorry for the experience you've had and I assure you this is not the norm. I lead customer success here at InVideo and I'd like to deep dive into this. Request you to please drop in an email to us at abhilash@invideo.io and I'll get this resolved for you.