Q: No answer in the chat

I'm intersting buyer but I tried to ask you information in the software chat and with no answer. I want to know if this is the kind of urgency you handle service issues??

daniel1524Oct 3, 2024
Founder Team
Ay_

Ay_

Oct 15, 2024

A: Hi Daniel! We're here to support you as you begin using Invoiless. For any questions, please contact us through live chat, our community group, or by submitting an offline ticket. We're always ready to assist you. ๐Ÿ˜Š

Helpful?
Log in to join the conversation
JRO424JRO424PLUS
Posted: Oct 13, 2024

I tried it for a few weeks and had a similar experience; their response time was not good. I got a refund.

Founder
Posted: Oct 15, 2024

Hi JRO424! Please ensure you're using the correct email in the chat widget settings. We aim to resolve tickets within 1-3 days, prioritizing urgent issues. For immediate assistance, you can always use live chat, or join our community group to request features and get help from other Invoiless users. ๐Ÿ™Œ