Very solid, versatile, reliable piece of essential kit
I'll preface this by saying that I had a great video call with Romeo, the dev over at Isla today. Great guy, very happy with his product, and very invested in making it best in class.
Isla is the Zendesk successor you always hope will land on appsumo but never does. All the ticket/support/request deals I've found on Appsumo have lacked one thing or another, have been plain ugly, been abandoned or cost a fortune.
Isla is none of those things, and I finally have an excellent way to start dragging my support business out of email and into a useful, accountable, improved system.
I'm absolutely stoked to have found Isla and expect to integrate it fully once I can embed it into my site.
Well played, Isla team! Very happy customer here.