Jamy Reviews

Too many errors, trying to upsell monthly deals, causing confusion.

In the future, please verify the country AppSumo sources from. It helps maintain a quality standard.

I’ve been using Jamy for several weeks without issues after completing setup on my first access almost two months ago. However, I’ve now hit the same bug twice: I’m stuck on step 3 (Email Verification) of the Setup screen and the Next button is disabled (shows the “not allowed” cursor on hover).

First time: Happened a few weeks ago and fixed itself within days without any intervention.
Second time: I’ve tried hard-refresh, logging out and back in, clearing cache/cookies, switching browsers (incognito), and checking my connection… nothing works.

For some reason, it forces me to reconfigure my account even though I’d been using it for weeks and had already completed that step almost two months ago. Despite Jamy’s potential and Yusef’s response (he told me last Friday in the in-app chat he’d look into it immediately), the tool remains unusable.

Since this is the second occurrence and the app is effectively inoperable, I’ll be requesting a refund under the 60-day guarantee. It’s a shame—when it works it’s great—but I can’t risk getting locked out again without a swift solution.

EDIT: Immediately after posting this review, Yusef wrote me by email. He said they don’t respond on weekends but then, in the same message, challenged me for having the issue twice instead of once, and bluntly encouraged me to go ahead with the refund.

That questioning and frankly unprofessional attitude left me no choice—despite genuinely liking the tool—other than to request a refund under the 60-day guarantee. I’m downgrading my rating from 2 stars to 1. With support like this, I cannot recommend Jamy. Never again.

Goodbye.

So far, I just connected it to my Google Calendar and it automatically attends my meetings whether I join or not. It takes notes about the meetings and logs the general tasks discussed. I don’t know what else I should be expecting, but it’s blown my mind and saved me from the feeling of missing out when I can’t attend every meeting.

If ALL you need is transcription, then this is a great product at the T1 level.

However, for me, I was looking forward to the "actionable reports". I got it and tried it, but without the "custom meeting templates", it just doesn't work. You can't use ANY templates. I thought (wrongly) that there would be some templates that a T1 buyer could use, but no.

I'm kind of bummed because I used my $25 quarterly credit toward my purchase, and I won't get that back when I refund. But I'm likely going to refund this anyway. I already have another similar product so won't be upgrading to get the "Custom Templates" which are needed for my use case (charity club meeting minutes).

One of the biggest indicators of product success in my mind is how responsive and willing the company behind the product is. My questions were always answered quickly and when a bit more was needed, they moved me to email to handle my issues. THAT is what makes me stay with a product when it might not be perfect. Is Jamy perfect? No, of course not. Is it worth it to get the higher level to get customization? YES! And the unlimited minutes/recordings is something you can't find everywhere. Definitely give it a try - it's a great little product that will eventually exceed the competition!!