A mature LiveChat solution
Hi all,
I was searching for a tool to replace the LiveChat of another deal on my website.
I hesitate between others LiveChat deals.
On my opinion a LiveChat is the same thing that a reception desk of an office. People comes and need to be heard, considerate and have answers quickly.
The LiveChat needs to be responsive, fast and have a good looking.
Why I choose JivoChat ?
- The LiveChat is fast
- Pre-typing visitor request is GOLD!!! You can elaborate answers and have a rapid chat response.
- Mobile App to help your customers/visitors even on a beach
- Multiple integration
- Mature product
- Support Team on top!! I have a little issue concerning the z-index css (2147483647 !! too high!! 9999999 or lower will solve my problem) of the mobile icon. They considerate my request with understanding and kindness. (Thanks again Evgeny)
- CRM
What I am waiting for:
- chat Bot (under construction)
- More design possibilities
I highly recommand this deal.
I have no problem with the branding (I understand for agencies) but for me the client is advise of the tool I use to chat.
I have more Chat session on one week than in three months with another tool.
Thank you so much JivoChat Team for the quality of your product.
Thank you AppSumo Team to bring us this awesome deal.