yumeconsultsQ: A little info about your company and roadmap please
1. Do you plan to add paywalls to your product so that LTD members would need to "upgrade" or buy more "credits" to use enhanced features not currently shared in the LTD - basically new features wouldn't be mapped they would require more credits/money to use?
2. How long has your company been around? Reason we ask is sometimes very cool products don't have a long shelf life even with the most well-intended, they go bust and leave buyers holding the bag so to speak.
3. How is your support like for LTD members? What can we expect?
Thank you for taking time to answer these pre-buyer questions.
JoggAI_official
Jun 9, 2025A: Hi. Our support for LTD users is the same as for regular users. New features are also available to LTD users without requiring upgrades or additional payments in JoggAI. (The specific features available depend on the LTD package you subscribed to.)
JoggAI has been operating for over a year, and our goal is to grow, improve, and create new possibilities continually.
Verified purchaser
Hi Gloria, you missed question 3... :-) please answer the support question.
Verified purchaser
I think that was the first think she answered when she said “support … is the same as for regular users”
Verified purchaser
Have no clue what "support for regular users means" most people say we try to reply to support in 24-48 hours, etc. If you never used the product before you really have no context on support... Reason I asked is, I saw many 1-3 tacos on here complaining about the support--Has it improved? That support was slow for many many days... If we're buying Tier 4 we'd like a clearer idea. Thanks again.
Our customer service will respond to all user inquiries, including LTD users, within 24 hours on business days.