Not a True Lifetime Deal – Hidden Usage Limits
The 'Lifetime Deal' purchase of JoggAI failed to deliver its promised benefits because the software imposes undisclosed limitations and background computations that were not properly disclosed.
A project deadline is missed because your 'motion quota' has been reached, preventing further work. A product labelled as a lifetime service should not include hidden limitations.
The core problems are:
The software imposes usage restrictions without providing proper notification.
Secondly, the product marketed as 'Lifetime' actually functions like a hidden subscription with artificial usage restrictions.
This approach creates customer dissatisfaction instead of fostering positive relationships.
These existing practices lead to customer dissatisfaction instead of fostering customer loyalty. AppSumo buyers of JoggAI need to be able to provide feedback about these artificial restrictions so that the company can remove them. A 'lifetime' purchase should mean that the product remains accessible to users indefinitely, without any hidden restrictions.
JoggAI is currently untrustworthy for essential projects.
AnbangXu_JoggAI
Sep 9, 2025Thank you for your feedback. First and foremost, we want to assure you that we would never hide information from our users. Whether it’s weekly allowances or feature updates, we always notify users via email and in-app to remain fully transparent.
Here’s a clear breakdown of how the current setup aligns with the original Lifetime Deal (LTD) and why the allowances you see are in place:
Two separate feature classes
● AvatarLite lip-sync videos remain unlimited for all LTD users — no weekly cap, no per-minute charge, exactly as listed on the AppSumo page.
● Motion-powered features (AvatarX, VFX, Text-to-Video, etc.) use a separate Motion-credit balance allocated by tier. These credits are consumed only when you choose to use advanced, resource-intensive pipelines.
Weekly Motion allowance & Concurrent limit
To honor a lifetime deal, we must also build a lifetime company. That means managing the very high costs of cutting-edge AI while keeping the platform reliable for everyone.
● The weekly Motion allowance smooths your monthly Motion budget evenly across four weeks. Unused weekly Motions roll back into the monthly pool at reset, so nothing is ever “lost.”
● The one-render-at-a-time safeguard prevents a few large jobs from clogging the entire system and helps keep turnaround times predictable for all users.
Both measures are operational rules shown clearly in the dashboard, and neither affects unlimited AvatarLite lip-sync video creation.
Credit charges for video creation
Before you render, the product provides a second confirmation screen showing exactly how many credits will be used and how charges are applied. This process is the same for LTD users and regular subscribers alike, ensuring fairness and clarity.
Thank you again for your understanding and continued support. We remain committed to transparency, sustainability, and building JoggAI for the long run. Please check more details here: https://intercom.help/JoggAI/en/articles/12066050-ltd-user-product-instructions-for-joggai