I bought the Tier 3 deal because I believed I was getting a serious long-term package, not a product that would gradually become more restricted while new features and capabilities were pushed behind additional payments.

I supported JoggAI when it was still growing. Like many AppSumo customers, I was willing to pay upfront because I wanted to support the company and give the product a chance to develop.

Unfortunately, the experience today is very different.

The biggest problem for me is that having credits doesn't necessarily mean you can actually use them freely. You can have credits sitting in your account and still run into weekly generation limits. That makes the whole credit system extremely frustrating.

I bought Tier 3 specifically because I wanted to create videos at scale. Instead, after creating only a relatively small number of videos, I can already hit usage restrictions.

And what worries me even more is the direction of the product.

Whenever something useful or interesting comes along, there seems to be another limitation, another condition, or another opportunity to charge users.

At some point you have to ask: what is the actual value of the lifetime deal?

A lifetime deal should give early supporters confidence that their upfront investment will continue to have meaningful value as the product develops. Of course, companies can introduce premium services and new products. But when the core experience keeps becoming more restricted, early customers naturally start questioning whether the original deal is being respected in spirit.

I don't expect everything new to be free.

I do expect the package I paid for to remain genuinely useful.

That's the part that disappoints me most. I wasn't simply buying a few videos. I was buying into the company early and supporting its growth.

Now it feels like the early customers who helped fund that growth are being pushed toward paying again and again to get the functionality they originally expected to have meaningful access to.

For me, this isn't about wanting everything for free.

It's about trust and keeping the value of the original commitment.

JoggAI has a good concept and clearly has potential, but the current approach to usage limits and additional monetization is making it increasingly difficult for me to justify the Tier 3 purchase.

I really hope the company listens to its early customers before going further down this road.

Because once lifetime-deal customers feel that the goal is simply to extract more money from them, you don't just lose a customer — you lose the trust of the people who supported you from the beginning.