Q: hi, when the support team is out of order, can we get a email from the live chat with the customer request?
leonardoplusPLUSOct 4, 2022
Founder Team
David_Joinchat
May 14, 2024A: Hello. No, we avoid using email. What you should do is let the user write to you on WhatsApp and answer him with an automatic response, WhatsApp business allows this. Once they are available, the support agents can resume conversations.
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leonardoplusPLUSPosted: Oct 13, 2022
Hi,
I bought your product and I sent a message for support, usually in how many time do you answer?
Founder
Verified purchaser
Everything you need to know is here: https://join.chat/en/refund-policy/#elementor-toc__heading-anchor-1