It could be a great solution, but essential bugs are not getting fixed.
- reported a bug on 24th December - bug got confirmed with an ASAP fix on 29th December - today 10th, March, the bug is still existing, and the tool remains useless
For my own business website this is perfect. I really do love this plugin.
However, I purchased Tier 2 Agency plan to install on all my clientsl sites .. but to then realise... no white-label is supported!! What? Without a way to manage agency licences in a central account/dashboard I cannot see how I can feasibly charge clients.. they will likely just see the JoinChat plugin logo and once they then visit the JoinChat site.. want to cutout 'the middle man' :(
Otherwise this would be 5 tacos guys. Please let us know if you plan to add full white-label support to this deal. š
Founder Team
David_Joinchat
May 9, 2024
Hey Russell!!. It's great to hear that you liked the plugin, even if the satisfaction was not complete. We are going to create a license manager for 2023, it is our priority right now, along with the chatbot funnels tool. We have received very good feedback from all the sumolings in this campaign, and we are clear that it is a priority for all of us to win with Joinchat. Best regards and we will...
This plugin already has a lot of features that help to convert visitors to contact us. Thanks to the JoinChat team that provides amazing tools!
Founder Team
David_Joinchat
May 9, 2024
Thank you very much šš»šš»šš» We will continue working to improve the product, there are many things to do, but comments like this help us to continue.
Verified purchaser
Bugs are not getting fixed
It could be a great solution, but essential bugs are not getting fixed.
- reported a bug on 24th December
- bug got confirmed with an ASAP fix on 29th December
- today 10th, March, the bug is still existing, and the tool remains useless
Verified purchaser
customers like clock work
I have a website where the PR admin can't even update the events page. But I still get leads from the chat which appears on my WhatsApp.
Just think what we could do if they had a decent sales page on the website !!
Verified purchaser
Simple yet Amazing Plugin
Great plugin and it took me 10 minutes to figure out almost everything and have it active on my website
Thank you
David_Joinchat
May 9, 2024Thank you very much Alechko. The whole Joinchat team https://join.chat/en/team/ thanks you for your tips and comments. Best regards!
Verified purchaser
Agency Plan pointless without white-label
For my own business website this is perfect. I really do love this plugin.
However, I purchased Tier 2 Agency plan to install on all my clientsl sites .. but to then realise... no white-label is supported!! What? Without a way to manage agency licences in a central account/dashboard I cannot see how I can feasibly charge clients.. they will likely just see the JoinChat plugin logo and once they then visit the JoinChat site.. want to cutout 'the middle man' :(
Otherwise this would be 5 tacos guys. Please let us know if you plan to add full white-label support to this deal. š
David_Joinchat
May 9, 2024Hey Russell!!. It's great to hear that you liked the plugin, even if the satisfaction was not complete. We are going to create a license manager for 2023, it is our priority right now, along with the chatbot funnels tool. We have received very good feedback from all the sumolings in this campaign, and we are clear that it is a priority for all of us to win with Joinchat. Best regards and we will...
Verified purchaser
Very great live chat alternatives!
This plugin already has a lot of features that help to convert visitors to contact us. Thanks to the JoinChat team that provides amazing tools!
David_Joinchat
May 9, 2024Thank you very much šš»šš»šš» We will continue working to improve the product, there are many things to do, but comments like this help us to continue.