I had initially given this a 5\u002Dstar review, but If I could give them 1 star I would. I stacked 2 codes and this is in my top 3 of worst purchases from AppSumo.\u000a\u000aSince purchasing this deal in March I have not even been able to use it because they keep on asking me to upgrade my AppSumo XL plan to a higher plan because I have used over 100K events in the month. Now, this is where it gets interesting \u002D I haven\u0027t even used the app, all I have done is connected to a custom domain and created a couple of test links! These links haven\u0027t even been shared or used \u002D they don\u0027t generate ANY traffic .. let alone Events! \u000a\u000aAs it stands now I cannot change or do anything in my account as it has been locked for the past 3 months due to exceeding these limits.\u000a\u000aContacted support numerous times and keep on getting told that my links are being visited by \u0022 human users\u0022.\u000a\u000aIMPOSSIBLE!!\u000a\u000aGawd help me if I wanted to set up a real campaign and use the platform as intended. \u000a\u000arant over!

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I had initially given this a 5\u002Dstar review, but If I could give them 1 star I would. I stacked 2 codes and this is in my top 3 of worst purchases from AppSumo.\u000a\u000aSince purchasing this deal in March I have not even been able to use it because they keep on asking me to upgrade my AppSumo XL plan to a higher plan because I have used over 100K events in the month. Now, this is where it gets interesting \u002D I haven\u0027t even used the app, all I have done is connected to a custom domain and created a couple of test links! These links haven\u0027t even been shared or used \u002D they don\u0027t generate ANY traffic .. let alone Events! \u000a\u000aAs it stands now I cannot change or do anything in my account as it has been locked for the past 3 months due to exceeding these limits.\u000a\u000aContacted support numerous times and keep on getting told that my links are being visited by \u0022 human users\u0022.\u000a\u000aIMPOSSIBLE!!\u000a\u000aGawd help me if I wanted to set up a real campaign and use the platform as intended.  \u000a\u000arant over!

JL_JotUrl · Answer

Hi Mark,\u000a\u000aI\u0027ve just read you comment (maybe a lot of time has passed since you wrote it, sorry).\u000a\u000aOf course we do NOT generate clicks or events (in fact we have thousands of users, including huge international corporates and if we would have such an habit, it would definitely kill our reputation, which is fortunately excellent at the moment).\u000a\u000aThat said, if you open one more (last) ticket on our Help Center mentioning this answer and asking to forward your request to me, I will definitely take care personally of it in order to let you fully leverage your AppSumo XL plan.\u000a\u000aI\u0027m Janosch and I\u0027m the CEO of JotURL.\u000a\u000aLooking forward to hearing from you.\u000aJanosch

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