The App Sumo plan offers ZERO tracking now
I had used this a while back and experimented with some QR codes. Now, when I go in, it says I have no tracking codes avialable at all... it's asking me to upgrade my account. A) This is supposed to be a lifetime deal. B) The video selling this product to us Summolings touts all the tracking codes as THE reason to have this product.
Of course, I have a deadline tonight and NEED that QR code so I will go grab a free one elsewhere. But the whole point was to be able to track the analytics.
I realize this deal is no longer aviallable, but I hope if another Summoling is searching then maybe I will save them time and headache. Hopefully AS can find a similar offering with a company that sticks to the LTD.
JL_JotUrl
May 9, 2024Hi The.Capital_Life,
my name is Janosch, CEO and Co-Founder of JotURL.
What you're writing above surprises me a lot. In fact we have thousands of AppSumo Lifetime Deals in place and Sumolings who regularly and seamlessly use their JotURL plans with no issues. What you're describing is therefore not normal. Please submit a ticket/request on our Helpdesk, directly from your dashboard (click on the red "Help" button in the bottom right corner of your browser) or at https://joturl.zendesk.com/hc/en-us/requests/new and provide all details, screenshots and information that can help our Team to solve your issue. Response times are on average less than 20 minutes (often it's a matter of few minutes). Please eventually respond to their questions since they will be committed to help you and solve your problem.
Please reply to this message as soon as you will submit the ticket and I will follow your request personally with our developers.
All the best, Janosch