Q: Youtube Videos and CTA.
Hi guys, just bought joturl as a replacement for a platform that has been pretty unreliable. Joturl seems pretty darned good ;-)
But (there always has to be a but huh...)
When using a destination url of a youtube video and then a CTA button over a destination site (starting to confuse myself a bit here so bare with me pls) the results are STELLA when using a desktop, but a bit meh on a mobile device.
Why meh? Well...the CTA button appears just fine, but the youtube video is tiny, tiny, tiny and it's right at the bottom of the page.
Any fix for this as a humongous amount of my traffic comes from mobile?
Cheers
Phil
JL_JotUrl
May 14, 2024A: Hi,
please find my answers inline below…
“Hi guys, just bought joturl as a replacement for a platform that has been pretty unreliable. Joturl seems pretty darned good ;-)”
>> thank you! Very glad you like it.
“When using a destination url of a youtube video and then a CTA button over a destination site (starting to confuse myself a bit here so bare with me pls) the results are STELLA when using a desktop, but a bit meh on a mobile device.
Why meh? Well...the CTA button appears just fine, but the youtube video is tiny, tiny, tiny and it's right at the bottom of the page.”
>> Thank you for notifying this to us! Looks like a bug introduced during our last update.
We’ve fixed it right now.
Now it should look similar to the following screenshot, just taken on one of our test devices: https://jo.my/mobile-cta-screenshot
(if not, please let us know by submitting a ticket on our Help Center, thank you)(
Furthermore, we’re working on making the size of the video slightly larger.
Hope this helps.
Phil_Omus
Verified purchaser
That's much better thanks.
A larger video will be really cool as well.
Thanks
Phil
Ps Great support btw ;-)
Verified purchaser
Hi,
we've updated the size of the video on mobile devices, which should be bigger by now.
Please let us know if it works also for you.
Kind regards
Verified purchaser
Brilliant.
Verified purchaser
Video's now look great on mobiles and desktops.
Great support, thanks ;-
Phil
Ps Could you upload the webinar to youtube so that we can just hop to the areas we need in the webinar?
Verified purchaser
Hi Phil,
you're welcome!
Regarding the Webinar, we're going to record an updated one very soon.
And yes, we will definitely upload it on You Tube.
Thank you for your advice/request!
Kind regards