Q: As per your Photo Guarantee policy, if i need 10-15 photo's for particular niche which is not available in ...
your library, shall you source new photos from other stock or free sites, or will provide your own licenced photo's and what are the limits of that request's for LTD account.
Jonathan_JumpStory
May 14, 2024A: Thank you very much for your nice question. We have thousands of partners and photographers that we source from, so yes - we will be happy to help out. Just contact our Search Help with your needs, if you can't find it in our normal library.
We would LOVE to improve on those keywords then. Can you please write the words that you searched for? Also please remember that we have our unique photo guarantee, so if you can't find, what you're looking for, just click on "Search help", once you're logged in. Then our team will find the visuals for you - for free - and within 24 hours!
Kind regards,
Jonathan
co-founder of JumpStory.
Andersen
Verified purchaser
I just got "I apologize, but I couldn't find this, or a similar illustration on our database. -Hümeyra" when asking for a pretty basic kind of image. So I wouldn't call this a guarantee of any kind...
That doesn't sound good enough. Please e-mail me on jl@jumpstory.com, and I will fix it for you.