WonkaQ: Questions on Updates & Support
Hi Junia team, could you please clarify the following:
1. When you first launched in 2024, there were regular weekly and monthly updates to your tool. Why are updates no longer happening? I see only three updates listed in 2025 on https://www.junia.ai/docs/announcements, with the last one in August 2025.
2. I’m on the highest plan, and your August 2025 update said you added ChatGPT 5 and Claude However, after extensive testing, the models in chat and other areas still appear as ChatGPT 4 Mini. When will this be fixed? It’s clear the new models haven’t been implemented yet.
3. When I purchased the tool in 2024, support would respond. However, I’ve sent around five emails in 2025, February, June, September, and November and received no replies. Why are you no longer responding to customers?
Verified purchaser
4. Have you abandoned the tool? If so, what assurances do customers have that it will remain live and functional and that we won’t lose our data and sites?
I’d appreciate a response since I don’t know how else to reach you. As a customer, I’m really concerned about Junia’s future based on what I’ve seen so far, so please provide some answers.
Verified purchaser
P.S. It’s also odd that you’re promoting a Black Friday deal to upgrade to a higher tier, yet you don’t respond to support emails and advertise advanced models like GPT 5 that haven’t been added to Junia.
Verified purchaser
yes they dont reply
Verified purchaser
Abandoned. Stopped replying months ago, no updates for the past 6 months or so.
Verified purchaser
Any update here? They're promoting a $900 lifetime Ultimate Tier upgrade to get the latest features. Without an response from support there's no way I'd pay anything close to that. Anyone found another option?
Verified purchaser
No response, sent multiple messages to their various addresses, even reached out to AS for help.GPT 5 isn't available for me, extra features we paid for extra stopped being developed.
Verified purchaser
Ask AS for a refund
Verified purchaser
No interest in a refund. I find it very useful, and I am seeing improvement in both the models and the UX.
Verified purchaser
They havent updated this tool in months and ask the chat model what model it is and it will reply chatgpt4, they still use old models, no upgrades, broken promises as usual for apps that leave AS