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Member since: Aug 2019Deals bought: 107
1 stars
1 stars
Posted: May 20, 2024

Getting error when trying to create a connector. No response from support to multiple email

I'm on the unlimited plan, yet I'm getting an error when trying to connect the connector to reviews. I tried multiple times and from different browsers. Same error. I also contacted support about this but have yet to receive a reply.

This leaves much to be desired.

Founder Team
Mateusz_JustReview

Mateusz_JustReview

Jun 5, 2024

Dear User,

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced while trying to create a connector and for the delay in our support response.

We are pleased to inform you that we have resolved all issues related to connections. The errors you encountered were due to recent changes made by our providers, which have now been fully addressed.

We appreciate your patience and understanding, and we are committed to providing you with the best service possible. Should you encounter any further issues, please do not hesitate to contact us directly.

Best regards,
Mateusz Haber

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