Hi,\u000aI purchased Katalist AppSumo Tier 3. I was promised that I would have access to video export. Now, that I can\u0027t ask for a refund anymore, I have to pay to export videos. Please, explain this.\u000aThanks

Why do I have to pay to export videos if I was promised that | Katalist Storytelling Studio - Plus Exclusive

Katalist Storytelling Studio - Plus Exclusive

fernandezresende

Feb 28, 2025

Q: Why do I have to pay to export videos if I was promised that I would have this.

Hi,
I purchased Katalist AppSumo Tier 3. I was promised that I would have access to video export. Now, that I can't ask for a refund anymore, I have to pay to export videos. Please, explain this.
Thanks

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Hi, I get the prompt to upgrade when doing video from image. It seems i have 100 credits for doing this. How do I use this credits?
Is one of the worst situations one can face when selling something- over promising and under delivering? Perhaps...Screenshots for proof. https://share.zight.com/KouR2AQR How the h do I know how many credits I have? Oh yeah....none I guess. No video credits given except when their video was REALLY broken and they had to shut it off. Apparently I used all of my "unlimited" video credits creating absolute garbage videos. Warning, this /r/StoriesAboutKevin video may scramble your brain: https://app.katalist.ai/link/467bb529-5c72-4f10-8b96-2e6df67abee5/tqqsAz5Z4j6OH_F_3LolV_X07mnR-AweaFKWduEOPCU So how do I get video? Not here: https://share.zight.com/d5uQd9eY We were promised unlimited video....Only ENTERPRISE level memberships can have any video. Wonder how much that costs? The deal is worthy of story in /r/StoriesAboutKevin

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