Q: Writing Content From 2 Days

Hi,
the software has been stuck at the ‘Writing’ screen for two days, how can I unlock it? It's a long form content

Allena_PmacDec 2, 2024
Founder Team
Ahmed_Katteb

Ahmed_Katteb

Dec 4, 2024

A: Hi Allena,

It seems that you've stucked with OpenAI API downtime and you didn't cancel the article in progress, this happens rarely, right now you can just refresh the page and start again and everything will be working just fine.

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Verified purchaser

Posted: Dec 3, 2024

Same for me and my friends. Support disappeared. Don't buy it guys!

Founder
Posted: Dec 4, 2024

Hi Loris,

Sorry for the late reply, the issue has been fixed and it happened due to an API downtime from OpenAI, we've fixed the issue and you can keep on writing articles seamlessly.