Verified purchaser
Not looking good
Based off common sense and logic, you have to arrive at an informed conclusion. I purchased like many other people, during the first campaign. I log in. It's become a free account. Why do I not have what I paid for?
Everyone is questioning the lack of support or responses. Regardless of the channel or method, no support apparently.
Another review that says "I run an agency, it's good for my business." ...has a total of one tool purchased. Quite questionable.
What's the guarantee that buyers during this campaign won't end up like the previous campaign purchases... forced free tiers!
Zero explanation, zero accountability. Oh and on top of that, there's an upsell for AI mentions. Even with ten codes. Make it make sense.
Ahmed_Ezat
Aug 28, 2026Your account showing as Free after an AppSumo purchase requires account-level verification, and we cannot confirm the cause or provide a guarantee about another account publicly.
1. Sign in to the Katteb account connected to your purchase.
2. Redeem your AppSumo codes at app.katteb.com/redeem.
3. If the account still shows Free, open a ticket at app.katteb.com/help and include your account email, purchase proof, and screenshots.
The AI mentions upsell question also needs account and offer details for a precise answer.
Ahmed, Katteb team