Verified purchaser
Not Really Supportive
I make it work on my account but I was trying to show someone the system. Signed them up for a free account and on the free plan.
The free plan still has plenty of credits (only 1 article generated) and now it just forces you to buy. Its supposed to be a monthly free credit but there's no way to close the pop up and it just forces it no matter where your at.
Very bad UI.
Update: It also randomly switches the brand account I am in sometimes when I am trying to gen articles :/
Ahmed_Ezat
Jun 4, 2026Thank you for sharing this, and I’m really sorry for the frustrating experience.
The free plan should not block you with an upgrade popup if there are still available credits, especially if only one article was generated. That sounds like either a UI issue or an account/plan validation bug, and we’ll review it carefully.
I also appreciate you mentioning the brand account switching issue. That should definitely not happen while generating articles, as it can interrupt the workflow and create confusion. We’ll investigate this as a priority because account stability is very important.
I’m sorry again that this made Katteb feel unsupportive. That’s not the experience we want users to have, especially when they’re trying to introduce the platform to someone else. Thank you for reporting both issues clearly, feedback like this helps us identify and fix the parts of the product that need improvement.