Not a good start, cannot login despite trying on 3 different browsers to setup a new account and redeem my appsumo codes. All other links on the keepsolid site are working, but when I place the codes in the redeem box on the keepsolid site nothing happens?

I have raised a support ticket with appsumo as I am thinking of bailing on this one, I am not getting good initial vibes, I asked some other questions and the responses didn't fill me with confidence. Only server in US for a global audience? won't state uptime figures? won't outline backup recovery model process as secret? Task dependency on roadmap hmmm... my spidey sense seems to be tingling with this one :(