Kepla Reviews

No support at all ... doesn't connect to Google Ads at all ... waste of time and money

This service is one that promised loads, fulfilled barely any then now has just vanished with everyone's money.

I wasn't going to leave a review, but after reading the one below, I feel the need to express my thoughts.

The platform works! I've integrated Google Ads and FB Ads, and I've created campaigns with it—it's awesome. When you're an agency, this is a very cool thing to white-label. They give you an LTD. Do you expect everything to be perfect?

The Kepla team replies most of the time within a reasonable time window, and most of the bugs have been fixed. There are a few bugs that have been there for 60 days already, but I don't believe it's something they can't fix. They just need some time.

And Gareth definitely has a point, but it's a matter of perspective. You either look at a glass as half empty or half full. And it is a gamble, but I would encourage you to try it for yourself and not rely on reviews. It's going to depend on your risk tolerance.

I've also been in the Slack channel; the team is super polite and nice.

I invest in the team, not the polished product. I believe the Kepla team has high integrity and a good product vision that they will make a reality. But it's up to you—Gareth definitely has a point and tells the truth; I just personally think this will be a good investment.

Here's a video that I recorded from the Kepla platform: https://youtu.be/HNy2v-dLs1E

Posting as an honest actual user. Read other reviews to see if the 5-star ones are people who've used it or bought in the 'hope' or 'expectation' that a roadmap would come to life. TL;DR: after 2 months it hasn't.

59 days ago, I bought Kepla on the Tier 3 "Unlimited client sub accounts", "White labelling and custom domain" deal. 2 days in and I was being asked to review the product. I'd only just had my onboarding walkthrough (great intention!), but a call on which there were bugs in the demo. Thankfully I held off reviewing, but it looks like others were less cautious, reading the number of 5-star reviews from November whose tone is based on 'hope' for future functionality instead of actual product usage.

I don't want to knock software developers 'giving it a go' because it's such a hard gig, but in the absence of more honest user reviews, I felt this one had to be written.

In those 59 disappointing days since handing over my Tier 3 plan cash, I've been an active contributor to their Slack channel. The product isn't client-ready. It doesn't work as intended and as might be expected for a SaaS product. Bugs raised on Slack go unanswered: you can't logout of the product, regular users can remove admins from receiving reports, the app reverts away from the white-label version to the Kepla branded one, you can add but not remove customer accounts etc. I didn't even get to the point of running campaigns for clients in this time. I'm not going to put such a patchy product experience in front of paying clients. Vision-wise, it should- and could have been the perfect entry-point for new advertisers. Missed opportunity.

In full transparency, here's the last feedback I shared in Kepla's Slack channel earlier this week:

"Bugs I raised on 7th December after the second (?) white label release still aren’t getting addressed. See #bug-watchtower. I’m cancelling and getting my refund on 5th January if this product doesn’t work. That will be my last day to cancel of the AppSumo 60 day refund window. Almost 60 days in since sale and it still doesn’t do what you promised in your AppSumo sales page. With each update, I’ve tested core functionality and provided detailed feedback and screenshots that you’d expect an in-house testing team to do and it seems like it’s gone ignored every time. It’s difficult to believe in your vision when all the evidence so far has been that you have no development momentum, a completely missing test plan, almost non-existent user engagement, and zero sales integrity to deliver on what you promised."

I wanted to be proved wrong because it's a great idea and solid vision, but this is going nowhere because of an under-resourced team, lack 1of proper functional and technical design, and non-existent test plan and user engagement.

Very disappointing experience and not worth the investment at all as it stands. Still not AppSumo launch-ready.

Kepla is a well thought out and excellent ads management software with all the top social media ads platforms under one dashboard . If you want to make your ads set up easier and track all your ads performance metrics under one platform, then Kepla will get the job done in fine style . Don't sleep on this one. Kepla totally rocks.