I am extremely disappointed with my experience at Keyframes Studio. Despite multiple attempts to export a simple 1-minute video, the process took an inordinate amount of time, upwards of 20 minutes, and still did not complete. What's more frustrating is the lack of response from their support team. This level of service is unacceptable, and I expect much better, especially when deadlines are tight, and every minute counts. I am left with no choice but to look elsewhere for my video editing needs and to advise others to do the same if they value their time and require reliable support.