I have been doing keyword research for days and the credits haven\u0027t went down.\u000aWhat is it that actually uses the credits?

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My credits aren't going down | Keyword Discovery by SEO Co-Pilot

Keyword Discovery by SEO Co-Pilot

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Euan80

Mar 16, 2025

Q: My credits aren't going down

I have been doing keyword research for days and the credits haven't went down.
What is it that actually uses the credits?

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Can AppSumo provide a clear status update on Keyword Discovery by SEO Co-Pilot? I purchased the product 23 Nov 2024 and reported the downtime on 25 Nov 25. The website is offline. The product owner confirmed the company is closed. I shared this information with AppSumo support. I have not received any update on next steps. I want to know the expected timeline for a resolution or refund options.
I understand that others have already alerted AppSumo about this issue a couple of weeks ago, however, I'm wanting to know what the fix is? It is unlikely we'll regain access to the app/program, so I'm assuming we'll be getting a full credit back for our purchase from AppSumo? AppSumo Support, what is the resolution?
The system is currently down, and we are unable to reach support. There appears to be no available means of contacting support at this time. Team Appsumo, please address and resolve this issue promptly.

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