Dear Kirim.Email Team, I’m writing this comment because I would really love to try your service, but your Zombie Email Removal can really scare away many users, including me… \u000a\u000aYou really need to make \u0022Zombie Email Removal\u0022 an option instead of mandatory removal based on your sole discretion ASAP. If the average email opening rate is only 18%, your ZER is killing 82% of email list that business owners had tried so hard to get. Then what’s the point of using your email service….? It\u0027s like driving a Ferrari with flat tires. \u000a\u000aThere is really no need to treat everyone like criminals just to catch bad guys. Your Appsumo deal is probably the most attractive and generous deal compared to your competitors. But there are only 22 reviews, which seem quite low. \u000a\u000aIt seems your company is very cautious, which I truly appreciate. But doesn’t the low reviews kinda indicate that you might be a bit over\u002Dcautious and try to control too much...? People who comment or complain are truly customers who are want your service. I’m sure making \u0022Zombie Email Removal\u0022 an option will bring a lot more business. Say yes please ... : ) ?

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Dear Kirim.Email Team, I’m writing this comment because I would really love to try your service, but your Zombie Email Removal can really scare away many users, including me… \u000a\u000aYou really need to make \u0022Zombie Email Removal\u0022 an option instead of mandatory removal based on your sole discretion ASAP. If the average email opening rate is only 18%, your ZER is killing 82% of email list that business owners had tried so hard to get. Then what’s the point of using your email service….?  It\u0027s like driving a Ferrari with flat tires. \u000a\u000aThere is really no need to treat everyone like criminals just to catch bad guys. Your Appsumo deal is probably the most attractive and generous deal compared to your competitors. But there are only 22 reviews, which seem quite low. \u000a\u000aIt seems your company is very cautious, which I truly appreciate. But doesn’t the low reviews kinda indicate that you might be a bit over\u002Dcautious and try to control too much...? People who comment or complain are truly customers who are want your service. I’m sure making \u0022Zombie Email Removal\u0022 an option will bring a lot more business. Say yes please ... : ) ?

Fikry_Utas · Answer

Hi.  \u000a\u000aWe’ve made the Zombie Removal period longer, from previously 12 months to currently 36 months.\u000a\u000aIf your subscribers didn’t interact with your email for 36 months, it’s better to add a new one, as it will be a waste of your email credits to send emails to the people that didn’t open your email for three years.\u000a\u000aAnd if you really need to turn off the Zombie Email Removal, you can contact our support team. We will turn if off based on the history of your usage. If you have good reputation, then there will be no problem.

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