A: Hi.

1. Send 1 email from wordpress site via SMTP/transactional = 1 credit (autovalidation) + 1 credit (smtp sending) = 2 credits.

>The correct answer is 1 credit. Autovalidation works on the list, not on sending. So it’s when you get a subscriber. Wether through form, import, API, etc.

2. Import 100 email contacts into dashboard = 100 credits (autovalidate) + 100 credits (import process) = 200 credits.

>The correct answer is 100 credits. Import process and validation is the same. Counted as one credit per email address.

3. Send marketing email to 10 existing contacts = 10 credits (email sending) = 10 credits.

>Correct.

4. Auto adding 1 subscriber from embed form/ option form = 1 credit (autovalidate) + 1 credit (import process) = 2 credits?

>Same as above, the correct answer is 1 credit.

5. Automation usage. Send email to Contact A, opened, then automatically send another follow up email to Contact A = 1 credit (send email) + 1 credit (follow up automation) + 1 credit (follow up email send) = 3 credits.

>The correct anser is 2 credit. You only use credits when sending, not automation pre-processing.

6. Based on your FAQ, credits also used in automation. Can you elaborate more on this? what automation tasks that will cost credits and how many credits per each task?

>For example, you build a 7 day drip campaigns. And then one new people subscribe to that drip campaign (one email address.) Then it will take 7 credit for email drip campaign + 1 credit for validation (when he subscribes.)

“Because, apparently a 500k credits/year won't enable a user to actually send 500k emails/yr. Usually for any credit based platform, the credits will consumed very fast for other small tasks, hidden tasks, mandatory tasks, etc...”

>There are no hidden task. You only use credits for sending email (manual campaign/ broadcast, or automation), and validation (import, subscribe through form, API.) So basically it’s for sending and validating.

I hope it helps.