Q: Are you still in business????
After months trying to link my kites using my own subdomain which is correctly propagated the interface says the record is being validated. Never answered my requests not even if posted in socials. AppSumo do something about this. They can't leave customers hanging just like this
Amadeo_Kites
Mar 13, 2025A: I am sorry Wocapi if you had problems with the chat, we decided to remove it as you probably realized. However we are offering support: help@kites.io (as many users can confirm) and the tool is working (I use it every day!). May I ask why you say teh tool is broken?
Verified purchaser
Dear Glaffo, can I ask you which email channel you have used for this? I have been responding myselft to the support (help@kites.io) and I am not aware of your issue. I appologize for this. Domain registration is working normally so we need to look at you concrete case.
Best
WocapiVerified purchaser
You did not answer any support querries. Your chat is completely off. I messaged you on your chat bubble probably 10x and nothing. The tool is broken, support nowhere.... Just be honest mate!
christian814PLUSVerified purchaser
But are you still marketing, developing the app? I see the visitor numbers plummeting and nothing to show any development. This seemed one of the most promising apps on here .. I am on Tier 5 .. but I dare not push this to a customer with this hanging over it.
princeshayPLUSVerified purchaser
Ya it's sad...I also bought Tier 5 + the unlimited upsell...and was very bullish on it. It still has so much potential...unfortunately, they seem to have given up on it and any development. The unfortunate part of buying LTDs. Hope I'm wrong, but anytime support dies and you rarely hear from the founder...it's usually a sign of what's to come...