Hi. We are building a store using your search engine. The form on your website does not work. There is no email address anywhere. Your social media accounts do not exist. So I will ask here: “How to set close button for results banner or close on click?”
Currently it is available for WooCommerce products. We are working on creating general WordPress search plugin, that might be released in future. Thanks
Q: Search design not adjustable, everything completely moved
Hello,
I bought the Kivo Search Plugin and installed it directly. The problem is that the design settings are completely shifted and you can not see what you can set.
I am using the Porto Theme and Woocommerce version 9.9.4
I already tried to contact the support a few days ago, but unfortunately I haven't received an answer yet. What can I do so that the design settings are displayed normally? Unfortunately I can't attach a screenshot here. Do you have an e-mail address for me where I can reach you?
Founder Team
KivoSearch
Jun 19, 2025
A: Hi
'We havent received any email regarding design setting. Please send again, our team will surely reply with all the details. Meanwhile, You can set complete design using the design section of the website. there you can set everything related to design. You can send support requests to help@kivosearch.com
The product sounds promising. Can you please let me know how well does it work on a store with 25k products?
Also, is it only for live search, or does it also improve the search page results, as I wasn't able to check the same on your demo page
Founder Team
KivoSearch
Jun 8, 2025
A: Hi
We have tested it with 50k products, and it worked well. We are utilizing inverted index search and other processing techniques to ensure it operates efficiently. You can test it on your store as well as we have 60 days refund policy.
You can create a complete search page with filters using the Kivo Search. It doesn't alter the default WooCommerce search page, but with Kivo Search, you can...
1. is the search compatible with the Porto Theme and can it be easily replaced?
2. How is the website speed affected when the search plugin is installed?
Founder Team
KivoSearch
Jun 3, 2025
A: Hi,
1. I have tested with many themes, and it worked flawlessly. I haven't checked with the Porto theme. Additionally, you have a design option in case there are any requirements to change the design. 2. Only small JavaScript code is loaded, and all processing occurs using Ajax, so there is no impact on website speed.
Q: Question for support
Hi. We are building a store using your search engine. The form on your website does not work. There is no email address anywhere. Your social media accounts do not exist. So I will ask here: “How to set close button for results banner or close on click?”
Share Kivo Search
Q: Only for WooCommerce?
What about a news website?
KivoSearch
Jul 6, 2025A: Hi
Currently it is available for WooCommerce products. We are working on creating general WordPress search plugin, that might be released in future. Thanks
Share Kivo Search
Q: Search design not adjustable, everything completely moved
Hello,
I bought the Kivo Search Plugin and installed it directly. The problem is that the design settings are completely shifted and you can not see what you can set.
I am using the Porto Theme and Woocommerce version 9.9.4
I already tried to contact the support a few days ago, but unfortunately I haven't received an answer yet.
What can I do so that the design settings are displayed normally?
Unfortunately I can't attach a screenshot here.
Do you have an e-mail address for me where I can reach you?
KivoSearch
Jun 19, 2025A: Hi
'We havent received any email regarding design setting. Please send again, our team will surely reply with all the details. Meanwhile, You can set complete design using the design section of the website. there you can set everything related to design. You can send support requests to help@kivosearch.com
Thanks
Share Kivo Search
Q: Large Store Performance
Hi Team,
The product sounds promising. Can you please let me know how well does it work on a store with 25k products?
Also, is it only for live search, or does it also improve the search page results, as I wasn't able to check the same on your demo page
KivoSearch
Jun 8, 2025A: Hi
We have tested it with 50k products, and it worked well. We are utilizing inverted index search and other processing techniques to ensure it operates efficiently. You can test it on your store as well as we have 60 days refund policy.
You can create a complete search page with filters using the Kivo Search. It doesn't alter the default WooCommerce search page, but with Kivo Search, you can...
Share Kivo Search
Q: Some questions about the search
Hello,
I have a few questions about the search:
1. is the search compatible with the Porto Theme and can it be easily replaced?
2. How is the website speed affected when the search plugin is installed?
KivoSearch
Jun 3, 2025A: Hi,
1. I have tested with many themes, and it worked flawlessly. I haven't checked with the Porto theme. Additionally, you have a design option in case there are any requirements to change the design.
2. Only small JavaScript code is loaded, and all processing occurs using Ajax, so there is no impact on website speed.
Thanks
Share Kivo Search