I recently tried out a CRM software that had a lot going for it, but ultimately, it just wasn't the right fit for me.

First off, the user interface is amazing—clean, intuitive, and easy to navigate. The enrichment features for companies are also top-notch, providing valuable insights that can really help grow a business.

However, the dealbreaker for me was its lack of integration with LinkedIn. I primarily use LinkedIn to generate leads, and often, I don't have their email addresses. Unfortunately, this CRM requires an email ID to create a contact, which is a major inconvenience for me. I sometimes use phone numbers to reach out to leads, but the system doesn't allow me to create a contact without an email. This limitation made it difficult for me to manage my leads effectively.

The customer support, on the other hand, is excellent. The team is responsive and really helpful, which I appreciate.

Overall, while the software has many strengths, the inability to add LinkedIn contacts without an email ID was a significant drawback for me. I wish the team all the best, but I'll be looking for a CRM that better fits my needs. Thanks.