I like the idea. I purchased Tier 3. The experience is NOT intuitive. The online help is lacking. There are bugs in the program. When you create a new "team" it automatically creates a group for "actions items." When you delete a team, the group for action items is left behind. You can't rename a team and trying to create a meeting with transcription enabled is confusing. When you create a meeting from the dashboard, it says transcription is disabled unless you create a meeting from the "organization." Which is confusing, because the only way to create a transcription enable meeting is to go to the team view and create a meeting from the team's dashboard. Also, if you're interested in joining the "community," presumably to participate in the forum, you're given a login screen but no way to register - even though the invitation email says you can register. I'm going to give them a chance to respond to my email support requests, but this is far from ready for prime time. I'm certainly not ready to have my teammates join. They're going to be confused as hell.