I bought this deal with the intention of using it to automate part of a new process I want to offer my customers.

My need was pretty basic… Or so I thought. This is my workflow:

Update a cell in Google sheets – > figure standing Google sheets data to another program – > take the results from Google sheet and update a cell in the same row

Everything worked until the final step: the tool does not seem to be able to update an existing row. Or at least, I haven't figured it out. Adding a row works fine.

Getting help is a bit of a challenge also. I did reach out to get support by chat, but because of the time zone difference I may have to wait a few days to get a response. I also tried the Facebook group but my message has been put in a queue so I have to wait until someone sees it and moderates it before I can get an answer. All of this is quite frustrating.

The interface also leaves a bit to be desired. There are some non-obvious UX choices that I find quite annoying. For example, I'm used to using the scroll wheel to scroll up and down and to use the control key to zoom in and out. With this app, scrolling zooms in and out and you have to click the background to move around. It goes against all my muscle memory.

Another thing I find annoying is that if I want to change the connections between apps, I have to delete an app and start over. I can't select a connector and deleted or reconnected to something else. In other words, if you don't want to waste time, you need to have it down perfect on the very first try. Maybe I'll get to that over time, but as someone who's using this type of tool for the first time it's very annoying to have to restart instead of just editing and continuing.

So, yes, the team has made a lot of integrations available. However, they seemed to have only tested use cases that they use, without considering other use cases.