Konvey Staff re: Any chance that you'll respond to your support emails???

Question

Q: I have been waiting for a response to several support emails that we\u0027ve sent over 4 days ago, just curious if anyone is planning on responding or is the platform still even active? Please advise.

Joe_Konvey · Answer

Hello, I am sorry to hear this happened at the time. I guess your question must have been attended to by now as our support team has always been active attending to all support questions, messages and inquiries.\u000a\u000aPlease let me know if you got response to your question at the time, or still need help.\u000a\u000aDo send us a message at support@konvey.app and we will be glad to attend to your questions.\u000a\u000aLooking forward.\u000a\u000aJoe.

Jerry_Konvey · Answer

I\u0027m really sorry for the delay and any confusion this has caused. I can confirm that all support emails have been responded to — but it’s possible our reply didn’t reach your inbox or may have ended up in your spam or promotions folder by mistake.\u000a\u000aJust to be sure nothing gets missed, please go ahead and send another support ticket. Our support team is already on standby and ready to assist you immediately.\u000a\u000aWe truly appreciate your patience, and I want to assure you that the platform is very much active — and so is our team. We’re here to make sure you get the help you need.\u000a\u000aLooking forward to your message so we can get things resolved quickly!\u000a\u000aRegards,\u000aJerry

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