staire1972Q: Request Video Question
Can a Request Link be used for more than one person? Let's say we want our clients to send questions through one link instead of Links changed for each customer for general customer service purpose. Thank you
Yes — absolutely! This was previously answered by Jerry_Konvey who said video request links can be used multiple times by different recipients and there is no limit to the number of videos you can collect with one link; you can create a single generic Request Link for customer support to collect video issues anytime (and create other links for testimonials or campaigns). You can find that answer here: https://appsumo.com/products/konvey/questions/can-the-video-request-link-be-used-more-926299/
Verified purchaser
Thank you, so let's say I have a few customers coming through one link, does konvey have an option to answer (Sending Videos) to each of them separately? Thank you