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Member since: Nov 2023Deals bought: 138
3 stars
3 stars
Posted: Apr 6, 2024

Good basis, but there is still a lot missing!

The idea of simply allowing others to make recordings in various ways without additional software or an extra login is great!
I could also imagine letting selected users make usability screen recordings.

The fact that you can upload your own videos and record them yourself is also good, but it's not really a big deal!
The embedding of your own videos works well and the videos load quickly, but unfortunately the player is still very simple and rudimentary. The whole thing is still a long way from Loom!

There is still a lot of work to be done - on a large scale (e.g. good analytics for all videos and also per video, video edit function, a flexible video landing page, AI at some point also for quick evaluation of video requests, testimonials collection or wall of love) or also many many details on a small scale (e.g. your own logo is displayed distorted, a completely unrealistic and atypical resolution of only 360p is preselected and if the user re-records a recording, he has to make the settings again(!).
for example, your own logo is displayed distorted, a completely unrealistic and atypical resolution of only 360p is preselected and if the user wants to re-record a recording, he has to make the settings again(!), to stop a recording the user has to find his way back to the tab, no speaker preview variants (only rectangular), a recording does not yet run properly and one hundred percent in all(!) browsers. And unfortunately there is still no simple upload function. In addition, the GDPR issues (storage location, possibly DPA, consent banner, own legal links in a footer of the recording page, etc.) do not seem to me to have been completely clarified and worked through yet.

I hope for committed, serious and, above all, continuous further development, then Konvey could perhaps become a really big thing...

Founder Team
Jerry_Konvey

Jerry_Konvey

May 9, 2024

Hello Mister-T,

Thanks for posting your sincere review. We've received your feedback regarding the video player's simplicity and the issues you've encountered with logo distortion and video resolution.

We want to assure you that we are fully committed to enhancing the functionality and user experience of Konvey to meet and exceed the standards set by platforms like Loom. Your detailed points have been noted, and our team is diligently working on implementing improvements.

Regarding the logo distortion issue, we have deployed a fix to ensure that logos are displayed correctly. If you are still experiencing any discrepancies, please contact us directly at support@konvey.app. We will promptly investigate your account to resolve any lingering issues.

We have also made significant progress in addressing the compatibility of video playing across all PC browsers. Our goal is to provide a seamless experience, and we're pleased to inform you that recordings should now play properly on all PC browsers.

We acknowledge the challenge with video playing on iPhone devices and want to reassure you that our technical team is actively working on a solution. We are making every effort to ensure that recordings will play very well on iPhone device soon.

Rest assured, all your videos are secure, and none have been lost. We invite you to verify this by checking your Konvey account.

We appreciate your patience and feedback, which are invaluable in our continuous pursuit of excellence. We're excited about the upcoming enhancements and are confident that you'll be pleased with the results.

Thank you for choosing Konvey. We look forward to bringing you an improved video experience.

Regards,
Jerry

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