Hello there,

I am sorry to hear you had this issue.

Meanwhile, I remember asking for a convenient time for us to schedule a call but no time was stated. We even offered to connect on Teams for faster reach but you said you do NOT like using Teams.

Please note, scheduling a time would enable us have a call via Google Meet so we can look into the issue together as agreed.

Kindly let us know what time will be convenient for you for a call so you can demonstrate your challenge as you wanted to have it. Do send us a message at support@konvey.app stating the convenient time for the call.

Personally, I will be looking out for your message with details of the time schedule for the call.

Helping you get the most out Konvey is our top priority and we will make sure we deliver on that.

Looking forward to hearing from you.