Tom_V
Tom_VPLUS

Verified purchaser

Deals bought: 102Member since: Mar 2011
1 stars
1 stars
Feb 4, 2025

"Lifetime Pro User" is now treated as free user - you can not access your trascripts

Just to let others know - a "lifetime" product from Krisp recently got updated, and I'm used to seeing transcriptions and summaries, and they yanked all that, without warning.
From support - no acknowledgement that they yanked access to my 300+ transcriptions from meetings... just some vague you have all the features you were promised...

BUT I had transcription last year but some update yanked it. BTW, if you are using google workspace and google meet, you get transcription for free...but zoom, you gotta go with another product.
Krisp.ai took my data hostage and requires an upgrade to give me access...and the response from support is ...non-responsive
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We appreciate your enthusiasm for Krisp and our ongoing developments.

As part of your AppSumo Pro Plan purchase, you have lifetime unlimited access to all the features included in that plan, as described here. We are committed to honoring this deal and continue to provide all the inclusions promised under the AppSumo lifetime deal.

Since then, we've been hard at work developing new products and solutions, such as the Krisp AI Meeting Assistant, as well as offerings tailored for enterprises, call centers, and BPOs. These new products come with their own unique features and subscription plans.

While the AppSumo Pro Plan covers the features originally included in that deal, it doesn't extend to our new products or future developments. We hope you understand that these are separate products.

We truly value your support as one of our early adopters. As a token of our appreciation, we'd like to offer you a one-time 30% discount on an annual subscription to the Krisp AI Meeting Assistant.

If you're interested in taking advantage of this discount, please let us know, and we'll provide you with the instructions to get started.

Thank you again for your support, and feel free to reach out if you have any questions.
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Founder Team
Krisp_Taguhi

Krisp_Taguhi

Feb 9, 2025

Hey Tom, I'm sorry to see that you're not satisfied with our new features not being included in Appsumo plan.

Note that they were not in place when we introduced the Appsumo plan.

Stay safe.

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