Q: What am I doing wrong?

I finally got my hands on testing this app but I am very confused. First iteration was generated pretty fast, yet it had some weird empty-looking containers - so not sure what it was all about. I added feedback comments to those section and hoped for a new version yet what happened is that is for 25+ minutes some screens are "generating" and there are green notes near my feedback cards saying that "iteration done in version" - which is not true since nothing has changed and some screens are still being generated. Here's the screenshot of the "design" in question https://ibb.co/KxnPnnGB and somehow that all cost me 60 credits.
What am I doing wrong?

mukopu3aPLUSMar 30, 2025
Founder Team
Sofiane_Krisspy

Sofiane_Krisspy

Mar 31, 2025

A: Hey,

The best way to get this resolved quickly is to reach out to our internal support team at help@krisspy.ai — they'll be able to look into your specific case, review what's going on with the generation, and make sure your credits are handled properly if needed.

Thanks

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