With the abundance of tools claiming to provide personalization perks for emails, Kriya AI was surprisingly justified the "personalization". The language is a little unrefined to begin with, but I'm sure the AI will pick it up as I use the product. The only drawback to my mind is the number of emails - 100 emails a month is very low, would've been 5/5 if the tool provided 500 emails/month at a minimum.