Kroma - i bought a lifetime deal on another website but you | Kroma.ai | AppSumo

Kroma.ai

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Q: Kroma - i bought a lifetime deal on another website but you are now charging me $499 per year and no one will get back to me.

Is this deal similar where it's called "lifetime" but it's really not?

Lanceg10Feb 9, 2022

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I have bought two kroma.ai coupons. When I try to apply coupon the kroma site says coupons are expired. I created a support ticket[#1808] Appsumo coupon issue. But after five days no response. Out of desperation I canceled that purchase and bought a second time to get a new coupon. But Got the same error message that coupon expired. I sent another ticket , but no response. Question, is kroma.ai still in partnership with appsumo? and what do I need to do get some help with my issue?
I have been submitting tickets since May 3rd (ticket id is #1746) because your video and image libraries CANNOT be accessed. I have also sent you messages through IG and have not received any answers or acknowledgments of my tickets. How are you guys trying to get new customers while you are ignoring your current ones? In all fairness the product is great and the templates are beautiful and professional but customer service is very poor or nonexistent. Any idea as to when the video and images libraries will work?
Hi, Since many weeks ago, your stock videos and pics have been unavailable. Could you please solve that issue ? Regards Thierry
Guys, i bought the deal on another site, upgraded with upsell and now: -No assets are anymore present -None is answering anywhere This is clearly bad and i think you should take action as it sounds Scammy at least.

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