Q: Why am I asked to upgrade just for a specified name?
Did my account not get upgraded? Or is this normal?
You know, the part that says:
CUSTOM LINK NAME (URL)
PREMIUM
(then is my account an AppSumo paid deal or not?)
thanks
P2PLUSNov 6, 2023
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CultureBoard_Customer_Care_TeamPosted: May 3, 2024
Hi, @P2!
In the premium versions, both for the Individual and for the Team plans, you have the option to customize your URL.
Can you please tell us what e-mail you used to create your account? Please comment here or send us an e-mail at hello@kudoslink.com
We’ll check your plan and get back to you ASAP. We’re very sorry for any inconvenience.
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Thank you,
Sofia B.