Q: Hi.
Congrats on your launch and thanks for such an innovative product!
Please provide some information regarding the following observations:
1. The users within "My Organisation" are being added as "guests" by default. How do we change this?
2. How do we import more (standard) notations like BPMN in the process mapping section or is this section intentionally basic? Do you have plans to enrich this section to allow for the mapping of more complex workflows?
3. Oftentimes, process improvement initiatives/projects involve addressing process-related issues for more than 1 process within the project's lifecycle. This would mean that with the way your platform is currently set up, the user may have multiple processes listed as individual "projects" and you can imagine how this could make organisation a challenge, especially for Consultants and Process Analysts. Would your upcoming "Project Portfolio Manager" feature cater to this (e.g. grouping all processes / "projects" within 1 transformation project/portfolio)?
4. Lastly, we're very glad you're open to white labelling / custom branding. Have you got an ETA on this?
Many thanks!
Karlo_Kure
May 14, 2024A: Aloha Zi_Meta-Frux! Thanks so much for your kind words and questions. I'm happy to help.
1. Once users accept the invitation by clicking the button in the email they receive, their account will switch from Guest to Business User. This is so that users who don't accept your invitations take up active Business User seats.
2. The Process Map is intentionally basic (for now) to ensure people new to Process Optimization learn easily. We're open to supporting more advanced maps like BPMN, so if you'd like to see these as templates within Kure, please feel free to request the specific kinds of maps in our Feature Requests section on our Product Roadmap: https://roadmap.kureko.com/b/feature-requests/
3. Yes! You're exactly right that our Project Portfolio Manager will enable you to do this at different levels: by client, by department, by process group, etc.)
4. We don't currently have a timeframe on white labeling, but we'll prioritize based on the number of votes it gets here in our Feature Requests: https://roadmap.kureko.com/b/feature-requests/whitelabel/ . If you'd like to see it expedited, please vote (if you haven't already).
We hope to see you in Kure! Mahalo!