Q: Credits not resetting

I bought Tier 3, which has 30,000 credits per month.

I last used Labrika to do a scan in June. It used 127 credits. Yet my account says I only have 28,873 credits.

That would mean:-

1. I only had 29,000 credits (not 30,000), and
2. They are not resetting at the end of the month.

Can you help me figure out what is going on?

Thanks!

gkcPLUSDec 18, 2024
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