StarkSparkStarkSpark
StarkSparkPLUS
Dec 11, 2021

Q: Little baffled.

Canva.cn .. Feedhive is targeted towards the Chinese population? What about the people who use feedhive in English - which is the main audience, I would presume, since you are at appsumo. So I would really like to know why Canva .cn?

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Hi there 👋
I totally understand.

If you saw the message we prompted just before launching Canva for the first time, you would also see that this is a *temporary solution*. (This is also why we have it flagged as "beta").

Unfortunately, Canva has temporarily closed their application for new integrations on their English version and does only allow integration on their Chinese version.
We are waiting for them to open again (which should happen any day now).

Meanwhile, we had users who wanted to just use Canva quickly without signing in, thus, we added access to the Chinese version as a temporary solution.
We explain this clearly from within the app as well (though, I get that a lot of people don't read, and just click on... hehe 😜)

Stay tuned! We will have full support for Canva soon!

It's in my cart now, thanks for explaining. I am wondering my previous account should I use it - or delete it? (can i re-use back that email address). Will rebuy now.

For sure! If you have already purchased it, but refunded it, you can simply rebuy it, and it'll apply to your current user.

If you have not yet purchased it (but have been on a trial account), you should delete your trial account first, since AppSumo doesn't allow your email to already be in FeedHive's system (the way it's set up here) 😊

You can always reach us on the chat if you have any further questions or issues.